Terms and conditions

Under terms of the Money-Back Guarantee, Mytel will refund the setup fee, excluding any "included call credit" amount, and accept return of any hardware product within 30 days of purchase, no questions asked.

Customer must cancel service in writing either by email or fax within 30 days of the Activation Date. Equipment must be returned within 30 days complete with packaging and accessories. Customer is responsible for any charges for freight. Should any refer-a-friend credit be awarded these credits are non transferable and not refundable. Cancellation may take up to two business days.